Student support

Support built around independent learners

Learning online doesn't mean learning alone. Every student has access to academic and personal support throughout their time with us.

Academic support

Direct help from Sarah Abbas with concepts, assignments and study strategies. Principal and teacher support is available 9:00 a.m.–4:00 p.m. Eastern Time on normal school days.

Flexible teacher contact

Asynchronous messaging, individual conferencing, office hours or live support when needed. A weekly live meeting is not required for every student.

Guidance & course planning

COLA provides guidance related to ENL1W, CHV2O, prerequisites, pathways and the student's verified diploma-record arrangements.

English-language support

Additional guidance for students building English proficiency alongside their coursework.

Instructional scaffolding

Teacher-directed models, guided practice, chunked directions, feedback and literacy supports matched to documented learning needs.

Accommodations

Individualized accommodations are planned with students and families without lowering curriculum expectations.

Technology support

Help with platform access, login issues, and course navigation whenever you need it.

Parent communication

Regular progress updates for parents and guardians of students under 18, including early notice of any concerns.

Student wellbeing & referrals

The Principal connects students and families to community mental health and wellness resources as needed.

Accessibility

Our platform and course materials are designed with reference to WCAG standards and Ontario's AODA requirements. If you encounter an accessibility barrier on our site or in a course, or need an accommodation, please reach out — we respond to accessibility requests promptly.

Email admin@canadianonlinelearningacademy.com or use the form below

Reach out to us